Privacy Policy

Privacy and data protection are of the utmost importance to Umbian, Inc. and its subsidiaries (collectively "Umbian"). This Privacy Statement for Umbian ("Privacy Statement") details the company's policies with respect to the handling of personally identifiable information ("Information") submitted by the reader of this Privacy Policy ("You") or otherwise collected by Umbian via the company's website or in the course of providing services to Umbian's customers. Umbian will use and disclose Information only in accordance with the terms of this Privacy Statement.

A. COLLECTION OF INFORMATION

The type of Information submitted to or collected by Umbian varies depending upon the nature of the activity and relationship with Umbian.

1. Browsing the Website: When You browse the company's website, Umbian may collect information regarding the domain and host from which You access the Internet, the Internet Protocol address of the computer or Internet Service Provider You are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of the company's website and for security reasons.

2. Inquiries: The website contains various forms, links to company e-mail addresses, and fax numbers that You may use to solicit information about the website, Umbian services, and the company in general. When You complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, Umbian may store the inquiries and their contents, including any personally identifiable information You may have provided. Any personally identifiable information You submit via an inquiry is collected only with Your knowledge and active participation.

3. Use of Umbian Services: When You agree to use Umbian services ("Services"), You will be required to provide personally identifiable information and to enter into a written agreement with Umbian. If You ordered any products or services from businesses that use our Services ("Umbian Customers"), You were required to submit personally identifiable information ("Order Information"). Umbian Customers transmit Order Information to Umbian for the purpose of processing Orders. Order Information is maintained in servers located within the CANADA and the U.S.A. and may also be maintained in servers located in Europe or Asia, depending on where the order originates or the geographic location of an Umbian Customer. Umbian may maintain Order Information for a certain period of time to comply with audits or for disaster recovery purposes.

4. Notice for Canadian Users: Umbian privacy practices are in accordance with all federal and provincial laws and regulations. We are compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA).

B. USE AND DISCLOSURE OF INFORMATION

Usage and disclosure of Your Information varies based on Your relationship with Umbian. Umbian never sells any personally identifiable information and, except as expressly set forth below, never discloses personally identifiable information to any third parties.

1. Browsing the Website: Information collected while You are browsing our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such Information may be disclosed to third parties to provide any of the aforementioned activities on behalf of Umbian.

2. Inquiries: Information collected during the course of You submitting an inquiry via online form, e-mail, fax, or telephone call may be used by Umbian to respond to Your inquiries or to contact You to inform You of services of Umbian that may be of use to You. Information collected during the course of an inquiry will not be disclosed to any third party unless such third party has been contracted by Umbian, with obligations of confidentiality, to contact You on our behalf.

3. Use of Umbian Services: If You are an Umbian Customer, Umbian will use Your Information during the course of providing You with the Services. During the course of providing such services, Umbian may disclose Your Information to third parties that have contracted with Umbian to perform certain functions of the Services on our behalf ("Subcontractors"). Umbian may also use Your Information to contact You about other Umbian offerings and to inform You about general company news and industry trends, directly or through the use of third party vendors. Umbian may also use Your Information for internal business analyses. During the course of providing Services to Umbian Customers, Umbian may disclose Service related information to third party service providers that are involved in the Service delivery.

4. Surveys and Questionnaires: If You submitted an inquiry to Umbian or if You are an Umbian Customer, periodically, Umbian may use Your Information to contact You, directly or through a third party vendor, to complete a survey or questionnaire. Responses to any such survey or questionnaire may be used for internal business analyses and may be disclosed in aggregate form without disclosing any personally identifiable information.

5. Use of Cookies: Forms on our website may use cookies. Cookies are small files of data that reside on Your computer and allow Umbian to recognize You as an Umbian Customer or a previous visitor of our website. Umbian may use cookies to populate frequently used forms or to provide You with other customized viewing options for Your convenience. Umbian uses cookies solely to maintain personalized services throughout the website.

6. Confidentiality Obligations: All contracts entered into between Umbian and Umbian Customers, Umbian and Subcontractors, and Umbian and other third party service providers contain express provisions governing the confidential treatment of any and all personally identifiable information.

7. Investigations and Proceedings: Umbian may use Information to conduct internal investigations. Umbian may disclose Information to cooperate with an investigation by law enforcement agencies or other governmental authorities and may also disclose Information in response to a subpoena, warrant, court order, or other comparable legal processes.

C. INFORMATION SECURITY

Umbian is committed to privacy and security. Examples of Umbian's security measures include: physical, electronic, and procedural safeguards; security monitoring tools; security policies; use of strong encryption for transmissions of sensitive data to and from Umbian Customers and restricted access of personally identifiable information.

D. CORRECTION AND DELETION OF INFORMATION

If You want Umbian to correct or delete Your Information that is stored on Umbian systems, please submit Your request in writing to:

Umbian, Inc.
ATTN: Compliance Officer
255 Lacewood Drive Suite 303
Halifax, Nova Scotia B3M 4G2

Subject to our ability to verify Your request and provided that Umbian is not required to maintain the Information by applicable laws, regulations, or contractual obligations, Umbian will correct or delete the Information within thirty (30) days of receipt of Your request.

E. CONSENT AND CHANGES TO PRIVACY STATEMENT

By using the Site, you consent to the collection, use, and storage of Your Information by Umbian in the manner described in this Privacy Statement and elsewhere on the Site. Umbian reserves the right to make changes to this Privacy Statement from time to time and will alert You to any such changes by updating this Privacy Statement. This Privacy Statement was last updated on April 1, 2010.

F. CONTACTING OUR PRIVACY DEPARTMENT

If You have questions regarding our Privacy Policy, please contact us at privacy@umbian.com.